"Inspiring Buy-In: Transforming Member Experience Through Data" is a webinar for organizations striving to marry tradition with innovation through actionable data insights.
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As their 70th anniversary inched closer, Frontwave knew it required something bold, fun, and fresh to connect with new members and revitalize their brand.
Highlighting the best of themselves and embracing the gritty, blue-collar work ethic of their membership proved to be the right move. Download this free case study to see how they did it.
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Mergers are escalating, and therefore an increasing number of people in the credit union world are personally impacted by their challenges and their successes. For merger success, leaders must have the ability to gain consensus and move the organization forward with focus.
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One thing all high functioning brands have in common regardless of industry or audience, is that their brand is NOT based on a set of design rules…
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Before you call your 2023 marketing plan and budget allocation final, here are five common errors to avoid – and moves you can make now to maximize your time and spend next year.
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At the 2022 Financial Brand Forum, get a front row seat into the brand transformation journey of Premier America, a $3.5+ billion credit union.
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40% of CMO’s may change agency partners in 2021. Here are 5 reasons why Financial Institutions should consider an agency evaluation today.
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As we begin prepping 2023 plans and strategies, here are five strategic marketing shifts we see emerging or rising as priorities. These may be key to future growth, innovation, competitive brand distinction and enhanced performance.
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As big brands made bold statements against Russia's invasion of Ukraine through hard hitting withdrawals and bans, the expectation that organizations will act on their values - even when it's expensive and inconvenient - is only becoming further cemented for consumers.
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Credit unions have fallen behind banks for three straight years in the American Customer Satisfaction Index (ACSI) study. And neobanks are changing the landscape underfoot. The credit union of the future should be laser-focused on the individual, using data and technology to personalize the experience for every member.
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Download the free case study to learn how one credit union went from negative growth to 200% new member growth in 2 years by creating a brand of purpose and appeal.
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Many financial institutions struggle with digital transformations - these five factors are essential for a success.
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One of the greatest challenges to the success of any merger is tackling the early fears, emotions and legitimate concerns of the people whose lives will change significantly: your staff first.
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Marketers report being responsible for 44% of a company’s overall revenue (five years ago it was 10%), but only 53% felt confident they would meet their goals. And yet the marketing responsibility can’t stop. Here are four ways to focus marketing planning and budgeting for the upcoming year.
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I’ve led strategic planning sessions with senior leaders at some of the nation’s leading credit unions over the last 30 years, and what I’ve learned in the last two months is that this year is profoundly different for planning. People need to be ready to adapt on so many levels.
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Strategic rebranding can drive big results across the board for financial institutions, with performance increases in acquisition and market share, with deepening relationships and service adoption, and with increased employee engagement. Download a free PDF package of three insights-packed case studies to learn how FIs have rebranded for growth.
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Strum Platform empowers financial leaders with advanced cloud-based customer segmentation insights, visualized PowerBI™ dashboards and relationship building capabilities that automate and improve customer journeys to jump start needed sales and growth results.
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3 steps to boosting performance, supercharging your culture, and investing in what consumers crave.
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How to leverage intelligent market, financial and customer data analytics to drive smarter branch decision making.
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Most financial institutions have a set of core values documented somewhere in their organizational archives. But how do we make these a truly vital and integrated part of our brand? And, how should they influence the way we interact with our members and our communities?
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